Around the world and across professions, managers report they are spending between 30 and 50% of their time grappling with the fallout of mistrust and lack of cohesiveness. In a recent survey by CPP, 88% of employees reported that their supervisors handle conflict poorly.

For 25 years Thera Rising has helped organizations resist the alarming trend toward anger and incivility. Based on decades of success we teach leaders practical, powerful skills for preempting and resolving destructive forms of disagreement. Thera Rising has brought about dozens of success stories and thousands of satisfied clients.

Your organization can preempt escalated conflict and prevent the toxic effects of simmering resentment. Strengthen your organization’s conflict-competence by mastering our proven Three-Step Process.

Three Core Components

1) Self-Defeating Habits of Otherwise Brilliant People® ~ The Groundbreaking Seminar

In this one-day session, participants learn how to avoid the costly mistakes that lie at the root of every escalated conflict; restore pride in work; extinguish incivility; and eliminate destructive reactions to disagreement such as avoidance, negative speculation, self-righteous indignation and simmering resentment.

2) Strengthen Respect, Trust and Cooperation in Teams ~ Code of Conduct Work

Building on the insights of session one, attendees learn how to facilitate Code of Conduct sessions, help teams end destructive habits and strengthen positive norms. In this 2.5 hour session attendees experience a hypothetical Code of Conduct session that they can replicate repeatedly in-house. Codes are surprisingly powerful and lasting tools that dramatically shift teams to healthy behaviors.

3) Resolve Conflict Between Employees ~ Painlessly, Efficiently and Permanently

Attendees learn how to resolve entrenched conflict between individuals. Building on the insights from the previous two sessions this 2.5 hour, hands-on coaching session consists of practice and feedback.

Required competencies for internal trainers

Demonstrate a minimum of two years as an effective trainer • Present an intact program without changing its integrity • Maintain neutrality while dealing with conflict • Facilitate group interventions • Develop mutually trusting relationships • Perform effectively in an atmosphere of ambiguity • Clarify and maintain personal boundaries • Visualize workplace processes and systems, interdependency and areas of tension • Synthesize data into patterns • Establish a method for monitoring change after the intervention • Determine the areas within your organization that warrant special attention

Your trainers receive a bundle of products to ensure their success!

Trainer’s Manual with text for each module

Self-Defeating Habits of Otherwise Brilliant People® Power Point presentation

DVD of key seminar segments recorded by Anna Maravelas, Founder of Thera Rising, Inc. and author of How to Reduce Workplace Conflict and Stress (Career Press)

DVD of the seminar case study

Marketing material

Training, coaching and certification by Anna Maravelas, Founder, Thera Rising, Inc.

Steps and Investment

1)Trainers participate in either a public or in-house seminar of “Self-Defeating Habits of Otherwise Brilliant People®.”  In-house seminars for Train the Trainer are offered at a reduced fee of $3,600 and capped at approximately 25 attendees.

2) Trainers observe an in-house seminar with the audience of their choosing.  Involving key leaders is critical to company-wide adoption of the methods and strategies, therefore Thera Rising, Inc., conducts the second step of Train the Trainer at your location.  

The internal seminars are typically capped at 25 attendees.  Internal sessions of “Self-Defeating Habits for Otherwise Brilliant People®” in the Train the Trainer process are offered at a reduced fee of $3,600 each.

3) Trainers are coached for 1.5 days on presenting “Self-Defeating Habits of Otherwise Brilliant People.”  The 1.5 days of coaching consist of background information on the material and strategies, practice, pacing and logistics, customization of material, etc.  the fee for the 1.5 days  is $2,500 if scheduled back to back with the seminar sessions.

4) Optional:  Your HR Professionals can also obtain additional coaching in facilitating Code of Conduct sessions and resolving conflict between pairs. ­­ Contact us with your specific needs.

5) Annual renewal fee (waived the first year) is $2,000 and includes an update of all materials.

6) The hosting company covers travel expenses for the facilitator.

7) The hosting organization agrees to purchase Thera Rising Manuals and Key Concept Posters for each attendee.

Seminars • Keynotes • Conflict Resolution Services • Train the Trainer and Certification

Join us at a public event or bring our services to your workplace, on your schedule.

Skills that change your world

This half-day session is designed for managers and leads that have attended Self-Defeating Habits of Otherwise Brilliant People®.  During this session participants build on the skills they’ve learned from the seminar and practice hands-on application using case studies and examples from their own direct reports.

Leaders learn how to avoid common missteps in conflict resolution by: remaining neutral and unbiased, separating interpretations from facts, coaching individuals to move from resentment about the past to shared responsibility for the future and following up and insuring compliance.

This process draws out the best in people and restores collaboration.  Individuals embrace the changes in their working relationship with quiet relief.  They value and maintain their gains, and the results are surprisingly resilient. 

At the end of the session participants will be able to:

• Prepare individuals for a face-to-face meeting by recording a brief history, highlighting their primary concerns, and identifying specific, future-oriented behaviors
• Facilitate a meeting with both individuals to discuss each person’s concerns and ideas
• Write a private “covenant,” a series of specific agreements that govern future behavior
• Agree on a process for follow-up

Seminars • Keynotes • Conflict Resolution Services • Train the Trainer and Certification

We bring our services to your workplace, on your schedule.

If you’re interested in bringing this material in-house using a
Thera Rising consultant go to Contact Us.

If you’re interested in becoming certified in Thera Rising’s Three Step Process for
Healing Conflict, Anger and Mistrust go to Train the Trainer.

Skills that change your world

Following training in the seminar “Self-Defeating Habits of Otherwise Brilliant People®” create conflict competence within your ranks.  Thera Rising develops in-house experts that resolve destructive forms of disagreement — escalated conflict and anger that shut down productivity, derails projects and turns meetings into spectacles dominated by toxic exchanges.

During a powerful, hands-on seminar, participants learn how to step into the center of escalated conflict and foster understanding and agreement within groups and between individuals. They will learn techniques they can use without fanfare – natural extensions of their role and style.

The next time conflict threatens your organization’s goals, provide the expertise that leads your teams to resolution.

At the end of this training participants are able to:

• Maintain neutrality and credibility in the eyes of others
• Create an atmosphere where individuals listen to each other intently and respectfully ~ often for the first time
• · Side-step factions and finger-pointing ~ create options of mutual gain
• · Replace contempt with curiosity and concern
• · Guide people through five steps to identify options and resolve disputes
• · Shift the focus from resentments to future opportunities

These strategies apply to colleagues, direct reports, peers, clients and groups. They are essential skills for competent, confident and effective peacemakers in today’s pressure-cooker world.

 

Seminars • Keynotes • Conflict Resolution Services • Train the Trainer and Certification

We bring our services to your workplace, on your schedule.

If you’re interested in bringing this material in-house using a
Thera Rising consultant go to Contact Us.

If you’re interested in becoming certified in Thera Rising’s Three Step Process for
Healing Conflict, Anger and Mistrust go to Train the Trainer.

Skills that change your world

Discover why system thinking is taught worldwide to the next generation of leaders:

Leaders use system thinking and process mapping to create seamless, intrinsically satisfying workplaces, enhance employee and customer satisfaction and resolve long-standing issues that rob workers of pride in work.

The strategies of system thinking solve problems, eliminate bottlenecks and rework, visualize and improve workflow, highlight interdependencies, reduce blame and apathy and create collaboration between divisions and stakeholders.

You will leave this seminar with tools that transform barriers to productivity, camaraderie and cooperation.

At the end of the day you will:

• Learn why 85-97% of frustrations and tensions in organizations are linked to problems in systems, not people
• Increase your influence and effectiveness by using process maps to educate, motivate, inform and problem solve
• Improve key processes that quietly determine the effectiveness of your teams and organization
• Use simple process-maps to improve cooperation, satisfaction and alignment between work groups
• Streamline processes within and across departments and build cross-functional commitment to camaraderie and mission
• Motivate employees toward excellence and continuous improvement
• Build an organization that meets and exceeds customer expectations

Seminars • Keynotes • Conflict Resolution Services • Train the Trainer and Certification

We bring our services to your workplace, on your schedule.

If you’re interested in bringing this material in-house using a
Thera Rising consultant go to Contact Us.

If you’re interested in becoming certified in Thera Rising’s Three Step Process for
Healing Conflict, Anger and Mistrust go to Train the Trainer.

Skills that change your world

When personality traits are misunderstood they often spark resentment.  The Myers-Briggs Personality Instrument is the most widely used workplace assessment tool. It helps team members understand, accommodate, and capitalize on personal traits and what each individual brings to a group.

In non-judging language it explains why tension often exists between analytical thinkers and those who focus primarily on relationships, and why some people prefer structure to spontaneity.

As an outcome of this one-day seminar participants are able to influence and problem solve in a balanced, comprehensive manner.

At the end of a one-day seminar, you will be able to:

• Learn your Myers-Briggs personality type and recognize the strengths of your unique mental view
• Identify other styles of perceiving, decision-making, re-energizing and planning
• Identify missing perspectives on your team, and how you can avoid being blind-sided by short-changing critical steps in your problem analysis
• Appreciate the unique insights of other types and ways to tap their expertise
• Make small adjustments that have big payoffs, when influencing co-workers, customers or suppliers
• Set individual, developmental goals to expand your capacities

Seminars • Keynotes • Conflict Resolution Services • Train the Trainer and Certification

We bring our services to your workplace, on your schedule.

Contact Us

Skills that change your world

Anxiety and stress are the most commonly cited feelings in today’s workplace, and they represent an increasing threat to health and productivity. 

Stress has become the biggest issue many disability programs face.  It plays a role in 80% of illnesses and an alarming 70-80% of absentee days are stress-related.

This seminar is loaded with simple techniques for dissipating stress, anxiety and negative emotions.  You’ll learn strategies that will help you maintain your humor, resiliency and health.  Join us for an entertaining, hands-on learning experience, which will allow you to stay on track in achieving your goals. 

At the conclusion of this session, attendees are able to:

• Protect health, productivity and relationships from anxiety and loss of vitality
• Practice a simple technique that increases the potency of immune systems
• Avoid emotional “flooding” and the destructiveness of cynicism
• Utilize nature’s antidote to stress
• Benefit from simple acts of kindness­­––behaviors that produce feelings of euphoria similar to the “runner’s high”
• Use inner dialogue as their biggest ally in coping with stress and anxiety
• Put these findings to work––protecting health, career, vitality and goals

Seminars • Keynotes • Conflict Resolution Services • Train the Trainer and Certification

We bring our services to your workplace, on your schedule.

If you’re interested in bringing this material in-house using a
Thera Rising consultant go to Contact Us.

If you’re interested in becoming certified in Thera Rising’s Three Step Process for
Healing Conflict, Anger and Mistrust go to Train the Trainer.

Skills that change your world