 Resolving conflict dramatically improves productivity, retention and morale. Return on investment (ROI) in Thera Rising projects averages 600 - 900%.
Escalated conflict appears chaotic and unique to the people involved. Yet, Thera Rising has found that tension rises in five predictable stages.
Key players withdraw over a disagreement. Individuals fear that further discussion will “make the situation worse.”
Formal and informal communication diminishes. Hearsay and negative assumptions fill information voids.
To fortify their credibility, key players lobby bystanders to join their perspective. Personal attacks replace conversations about issues. As the stakes rise, “winning” becomes more important than objectivity or finding solutions.
Individuals with authority (boards, shareholders, directors, etc.,) are pulled into the dispute, but find themselves unable to establish the facts or impose solutions.
Good people, driven by fear, work to insure the failure of the other person or group. Cross-functional efforts flounder. The original disagreement is now a highly personalized power struggle. Termination or resignation is a likely outcome.
Anna is nothing less than a wonder. As a result of the work that she did
with my management team we have become a company that is comfortably
profitable as well as a more satisfying place to work. Everyone can gain
from her insights.
Gregory D. Lee, President, Carl Zeiss IMT Corporation (US)
Anna has been instrumental in building the level of trust of our executive team, which has had a dramatic effect on our performance.
We apply her ideas daily throughout the organization to reduce conflict and tap the potential of individuals and teams.
Rob Tracy, COO, Intek Plastics
“Conflict had really escalated in our department. The union, upper management, and
Employee Assistance got involved. Nothing helped until Anna helped us fix it
ourselves--the work we did with her ‘took.’”
Stan C., Union member
“Anna saved the relationships and probably the company.”
John S., CEO
Even during escalated conflict, key players remain deeply committed to the organization and passionate about productivity. They welcome an impartial, skilled facilitator with relief. At the conclusion of project, key players are highly motivated to avoid the pain of the past. They stand by their agreements and newly acquired, hard-earned wisdom.
Thera Rising can help you restore productivity and cohesiveness. We have proven expertise and over 300 success stories. Contact us for information on our process, availability, case studies and ROI data.
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